Change colors:
Banner Vorteile
Innovationspreis IT 2012
Kundenlogos

Privacy Policy

The Charteo GmbH, Lauterenstrasse 37, 55116 Mainz, Germany (hereinafter referred to as "Charteo") represents the concerns of data protection very seriously and wants to make sure that your privacy is protected as a user of Charteo’s products and services. Charteo therefore has created a data protection explanation where customers find the information on Charteo’s handling of their personal data. Charteo reserves the right to adapt the contents of this privacy policy from time to time. It is therefore recommended to periodically take note of the Privacy Policy again.

1. General

Charteo is committed to fully comply the applicable data protection law, in particular the provisions of the Federal Data Protection Law (BDSG) and the Telemedia Law (TMG). Charteo processes and uses your personal information only with your consent or has a legal permission for process or usage. The only data processed and used is the data necessary for the performance of our services and the use of our website which you voluntary inform us about.

2. Personal Data

Personal data is information about personal or material circumstances of a specific or identifiable natural person ("data"), § 3 paragraph 1 BDSG. This also includes the following information about your person.

3. Processing and Usage of your Data

Charteo collects processes and uses the data you have notified Charteo about by registering for Charteo’s products and services, only to the extent required for the following purposes:

Charteo products and services: The processing and use of data will take place in the fulfillment of the legal relations between you Charteo’s existing obligation for the resulting services. In addition, processes and uses Charteo your data for purposes of management of the user account, administration of email accounts including order and payment processing.

Recommendation: Charteo gives you the opportunity to recommend the services to others by sending informational emails to your friends. Charteo does not store your friends data.

Marketing Purposes: If you approved or didn’t specifically disapprove Charteo will send you regularly information about the products.

Personalization of the offer: For the optimal design of Charteo’s offer, Charteo stores cookies on your PC (see below Section 5).

In addition, Charteo notes technical data, such as the name of your Internet service provider, Internet browser, operating system, screen resolution, and information on the website that led you to the website of Charteo, number and date of visits, average time spent and visited pages on the website. This data will be automatically saved. The evaluation remains anonymous and serves only statistical purposes with the aim to continuously improve our web site for you.

To ensure effective access protection Charteo may temporarily save your IP address. IP addresses are number sequences that serve to address the data packets on the Internet. In case of abuse report the IP address of the alleged pseudonym will be saved once on the first login after the abuse report and together with an appropriate court order passed on with the other personal data to the appropriate law enforcement authorities. If the abuse report proves to be unfounded, the stored IP address will be immediately deleted.

4. Transfer of Personal Data

Charteo won’t pass on your data to a third party, unless you have expressed prior consent or the transmission is legally required. We won’t sell your information to third parties or market them anywhere. The transfers of data to government institutions and authorities will only happen in a case of binding national legislation. Our co-workers and partners are committed to secrecy and obligated to the compliance of data protection.

5. Cookies

Charteo uses cookies to recognize you when you visit the website and for the proper functioning to store technical data of certain areas on your computer. A cookie is a text file that is stored on your computer and allows an analysis of your use of the site. Charteo stores this cookie using only one session each random number and serial number of your visit.

If you don’t want the use of cookies you can disable the use in your browser. Details are provided in the instructions of your browser manufacturer. In that case it is possible that it parts of our site and the offered services don’t function properly.

6. Data Security

Your payments data will be transmitted in encrypted form during the order process. We protect our website and other systems with technical and organizational measures against loss, destruction, access, modification, and spreading of your data by unauthorized persons. You should always handle your access information in strict confidence and close the browser window after finishing communication with us, especially when you are using the computer with other people.

7. Contact Person for Data Security

If you have any questions concerning data collection, processing or usage of your personal data or if you need information, adjustment, blocking, or deletion of your data and want to recant approvals, please refer to our contact person for data security:

Michell Hübbe
Lauterenstr. 37
55116 Mainz
michell.huebbe[@]charteo.de

8. Webtracking-Tool

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB

Further information can be found under http://www.google.com/intl/en_uk/analytics/tos.html (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

9. Use of Data for Marketing Purposes

Because of the particular case of the granted consent Charteo processes and uses your personal data (name, gender, address, including zip code) for marketing activities, the sending of emails with general information or advertising character (Newsletter). You can revoke your consent at any time with future effect. In addition, you can - if we use your information as permitted by law for example for postal marketing campaigns - object to this use. The revocation is sufficient in both cases. You can simply send an e-mail to: info[@]charteo.com

10. Data Storage

Your data is stored only for as long as necessary for the provision of our services or for the time we are required by law.

11. Information, Rectification, Cancellation

You always have the right to obtain free information about your stored data at Charteo. If your data should be saved incorrectly or in error by us, we are happy to correct, block or delete. We ask that you inform us of any changes to your information immediately. Information requests, questions, complaints or suggestions should be directed to:

Charteo GmbH, Lauterenstrasse 37, 55116 Mainz, Germany
info[@]charteo.de

Datenschutzerklärung als PDF runterladen

* All prices excl. tax, Direct Download