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Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire the goods.

To exercise the right of withdrawal, you must inform us  (Charteo GmbH, Lauterenstra├če 37, 55116 Mainz, Germany Tel: + 49 (0) 6131 95019 777, Fax: + 49 (0) 6131 95019 79, E-Mail: info@charteo.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement


Withdrawal Form

Send to:
Charteo GmbH
Lauterenstrasse 37
55116 Mainz
Fax: 06131-9501979
E-Mail: info@charteo.com


I hereby notify the withdrawal from the contract related to the sale of the following products/services:

____________________________________________________________________________________________

____________________________________________________________________________________________


Ordered on the ________________ (*) / Delivered on the _________________________  (*)


Name of the client (consumer):

_____________________________


Address of the client (consumer):

___________________________________

___________________________________

___________________________________

 

_______      __________________________________________________
Date         Signature of the client (only if this form is submitted on paper)

 

(*) Please cross out if not applicable

* All prices excl. tax, Direct Download