Charteo is committed to fully comply the applicable data protection law, in particular the provisions of the Federal Data Protection Law (BDSG) and the Telemedia Law (TMG). Charteo processes and uses your personal information only with your consent or has a legal permission for process or usage. The only data processed and used is the data necessary for the performance of our services and the use of our website which you voluntary inform us about.
2. Personal Data
Personal data is information about personal or material circumstances of a specific or identifiable natural person ("data"), § 3 paragraph 1 BDSG. This also includes the following information about your person.
3. Processing and Usage of your Data
Charteo collects processes and uses the data you have notified Charteo about by registering for Charteo’s products and services, only to the extent required for the following purposes:
Charteo products and services: The processing and use of data will take place in the fulfillment of the legal relations between you Charteo’s existing obligation for the resulting services. In addition, processes and uses Charteo your data for purposes of management of the user account, administration of email accounts including order and payment processing.
Recommendation: Charteo gives you the opportunity to recommend the services to others by sending informational emails to your friends. Charteo does not store your friends data.
Marketing Purposes: If you approved or didn’t specifically disapprove Charteo will send you regularly information about the products.
Personalization of the offer: For the optimal design of Charteo’s offer, Charteo stores cookies on your PC (see below Section 5).
In addition, Charteo notes technical data, such as the name of your Internet service provider, Internet browser, operating system, screen resolution, and information on the website that led you to the website of Charteo, number and date of visits, average time spent and visited pages on the website. This data will be automatically saved. The evaluation remains anonymous and serves only statistical purposes with the aim to continuously improve our web site for you.
To ensure effective access protection Charteo may temporarily save your IP address. IP addresses are number sequences that serve to address the data packets on the Internet. In case of abuse report the IP address of the alleged pseudonym will be saved once on the first login after the abuse report and together with an appropriate court order passed on with the other personal data to the appropriate law enforcement authorities. If the abuse report proves to be unfounded, the stored IP address will be immediately deleted.
4. Transfer of Personal Data
Charteo won’t pass on your data to a third party, unless you have expressed prior consent or the transmission is legally required. We won’t sell your information to third parties or market them anywhere. The transfers of data to government institutions and authorities will only happen in a case of binding national legislation. Our co-workers and partners are committed to secrecy and obligated to the compliance of data protection.
6. Data Security
Your payments data will be transmitted in encrypted form during the order process. We protect our website and other systems with technical and organizational measures against loss, destruction, access, modification, and spreading of your data by unauthorized persons. You should always handle your access information in strict confidence and close the browser window after finishing communication with us, especially when you are using the computer with other people.
7. Contact Person for Data Security
If you have any questions concerning data collection, processing or usage of your personal data or if you need information, adjustment, blocking, or deletion of your data and want to recant approvals, please refer to our contact person for data security:
Further information can be found under http://www.google.com/intl/en_uk/analytics/tos.html (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
9. Use of Data for Marketing Purposes
Because of the particular case of the granted consent Charteo processes and uses your personal data (name, gender, address, including zip code) for marketing activities, the sending of emails with general information or advertising character (Newsletter). You can revoke your consent at any time with future effect. In addition, you can - if we use your information as permitted by law for example for postal marketing campaigns - object to this use. The revocation is sufficient in both cases. You can simply send an e-mail to: info[@]charteo.com
10. Data Storage
Your data is stored only for as long as necessary for the provision of our services or for the time we are required by law.
11. Information, Rectification, Cancellation
You always have the right to obtain free information about your stored data at Charteo. If your data should be saved incorrectly or in error by us, we are happy to correct, block or delete. We ask that you inform us of any changes to your information immediately. Information requests, questions, complaints or suggestions should be directed to:
Presentationload GmbH, Rheinstr. 15, 55283 Nierstein Germany